Shipping policy
Shipping Policy
At Muddy Boots, we strive to ensure that your orders reach you as quickly and efficiently as possible. Below is an outline of our shipping policy:
Free Shipping
We offer free UK shipping on orders of £50 or more. Free shipping orders are sent via Royal Mail 48hr Tracked service.
Shipping Options
For added convenience, we provide the following shipping upgrades at checkout:
- 24hr Tracked: A faster service for those who want their orders sooner.
- Next Day Guaranteed by 1pm: For urgent orders, ensuring your package arrives by 1pm the next working day.
Order Processing Times
If you place your order before 12pm, we will do our best to dispatch it the same day. Orders placed after 12pm or during weekends/holidays will be processed on the next working day.
Delivery Information
All orders are shipped via Royal Mail, and tracking details will be provided once your order has been dispatched. You can use these details to track the progress of your delivery.
Important Notes
- Delivery times may vary during busy periods, such as holidays.
- While we aim to dispatch orders promptly, unexpected delays caused by courier services or other factors beyond our control may occur.
For any questions regarding shipping or your order, please don't hesitate to contact us at hello@muddybootshome.com.
Thank you for shopping with us at Muddy Boots!